privacy
Privacy Policy
This Policy explains when and why we collect Personal Data about the people who visit Wollerton Old Hall Garden, our website, other platforms such as, mobile applications, email, and social media accounts (“Platforms”), how we use such data, the conditions under which we may disclose it to others and how we keep it secure.
Wollerton Old Hall Garden is committed to ensuring your privacy is protected and respected. We may change this policy from time to time and update this page. We will notify you of any material changes on how we use your Personal Data prior to implementing them. Notification of any such material change will be made by email or prominent notice on our website. By using our Platforms, you’re agreeing to be bound by this Policy.
Who are we?
We are Wollerton Old Hall Garden Ltd (wollertonoldhallgarden.com, we or us), a company incorporated and registered in England and Wales (company number 3953461), whose registered office is at Wollerton Old Hall, Wollerton, Shropshire TF9 3NA. The Directors are Lesley Jenkins and John Jenkins.
What we may collect?
We may collect the following personal data about you in order to help us deliver the right service.
- Your name
- Your contact information including your email address
- Demographic information including your postcode.
How do we collect it?
This information is collected in a number of ways but is usually provided to us directly by you when you sign up to use a service we are providing (mailing list), purchasing online tickets, or when you provide feedback on your visit or an event.
We may collect information about you over time when you visit our Platforms. We may also use tracking tools like cookies, analytical tools and beacons. Platform features may make use of your device attributes and settings that will allow us to determine your physical location. Such technologies may include IP address mapping, WiFi, GPS signals, cell tower positioning or other technologies.
Why do we collect your personal data?
- To provide you with the products you are looking for and improve our Platforms and services.
- To display more relevant advertising.
- To contact you to send newsletters, alerts or notifications that you may have subscribed to.
- To send you marketing emails from an wollertonoldhallgarden.com address, if you have opted-in to receive emails from us.
- To estimate our audience demographic, size and usage pattern.
- To recognise you when you return to our Platforms.
Who do we share your data with?
We will not share your Personal Data with third parties. We may need to share your Personal Data for example with our Partners, in which case we will obtain your consent before we do so. We will only share information when it is necessary to do so and in accordance with the law.
How long do we keep your data for?
We are required to retain your personal data only for as long as is necessary, after which it will be securely destroyed in line with the law.
Retention periods can vary and will depend on various criteria including the purpose of processing, regulatory and legal requirements, and internal organisational need.
How do we keep your data safe?
Access to information is strictly controlled. All administration staff are required to undertake regular data protection training and must comply with a variety of security policies designed to keep your information secure.
Your Personal Data is stored in our secure servers protected from unauthorised access and misuse. Personal Data may only be accessed by persons within our organisation or Partners to carry out the uses indicated in this Policy.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your data transmitted to our website and other Platforms; any transmission is at your own risk. Once we have received your Personal Data, we will use strict procedures and security features to try to prevent unauthorised access.
Your Rights
You have a number of rights which relate to your personal data.
When you first give us Personal Data through our Platforms, we will ask for your consent to contact you about our services, and those of our partners who provide services featured or included on our website or Platforms (“Partners”).
We will not process your Personal Data without your consent and, unless we tell you otherwise, consent will be the basis on which we process your Personal Data.
You are entitled to request access to any personal data we hold about you and you can also request a copy. To make a request please write to Wollerton Old Hall Garden, Wollerton, Shropshire TF9 3NA or email info@wollertonoldhallgarden.com
We will keep you up to date with information on the garden, tickets, news and events only with your consent. You can withdraw consent at any time for us to process your Personal Data and to direct market to you by clicking UNSUBSCRIBE or other opt-out urls on any marketing email you receive from us or emailing us at info@wollertonoldhallgarden.com and requesting to be removed from our database.
You can also request that we correct any personal data we hold about you that you believe is inaccurate; request that we erase your personal data; request that we stop processing all or some of it and request that automated decisions are made by a person.
Updating your Personal Data
We control the processing of Personal Data on our Platforms with the aim of keeping the Personal Data we hold about you accurate and up to date. If you tell us that we are holding any inaccurate Personal Data about you we will, subject to any statutory provisions, delete it or correct it promptly.
Please email us at info@wollertonoldhallgarden.com or write to us at the address above to update your Personal Data.
Your new rights under GDPR
Your rights were enhanced when the European General Data Protection Regulation (GDPR) came into force on 25th May 2018.
You now have the following rights:
- to prevent automated decision-making and profiling.
- a right to be forgotten and to have Personal Data erased.
- a right to complain to the regulatory authority (Information Commissioners Office).
If you would like any more information, have any comments about this policy or how we have handled your personal data, please either write to us at Wollerton Old Hall Garden, Wollerton, Market Drayton, Shropshire, TF9 3NA or email us at info@wollertonoldhallgarden.com
Telephone: 01630 685760
Last modified 1st June 2020
